Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at muaythaimemegear@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at muaythaimemegear@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at muaythaimemegear@gmail.com.
Return & Refund Policy
At MuayThaiMeme, we want you to love your gear as much as we do. If you're not 100% satisfied with your purchase, we’re here to help make things right.
Returns
You have 30 days from the date of delivery to return an item for a refund or exchange.
To be eligible for a return:
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The item must be unused, unwashed, and in the same condition you received it.
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It must be in the original packaging or include all original tags.
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You’ll need to provide a receipt or proof of purchase.
To start a return, please contact us at muaythaimemegear@gmail.com with your order number and reason for the return. We’ll send you a return label and instructions if your return is approved.
Non-returnable items
The following items are not eligible for return:
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Gift cards
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Clearance or final sale items
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Customized or made-to-order products
Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund.
If approved, a refund will be issued to your original payment method within 5–7 business days.
Late or Missing Refunds
If you haven’t received a refund:
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Double-check your bank or credit card account.
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Contact your payment provider—it may take some time before your refund officially posts.
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Still nothing? Reach out to us at muaythaimemegear@gmail.com and we’ll look into it.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item was sent. If you need to exchange an item, email us at muaythaimemegear@gmail.com with your order details and photos if applicable.
Return Shipping
If the return is due to an error on our part (wrong item, damage, etc.), we’ll cover the return shipping. For all other returns, the customer is responsible for shipping costs.